Privacy Policy

At ODIN Labs B.V. ("we," "us," or "our"), we are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch implementation of the AVG. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Data Controller

ODIN Labs B.V. is the data controller responsible for your personal data. You can contact us at:

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Request a demo or contact us
• Use our services

This information may include:

• Name and email address
• Company name and job title
• Phone number
• Billing and payment information
• Any other information you choose to provide

Automatically Collected Information

When you access our website or services, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and approximate location data
• Pages visited and time spent on pages
• Referring website or source
• Usage patterns and interactions

3. Legal Basis for Processing

Under GDPR/AVG, we process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent (e.g., newsletter subscription, marketing communications)
• Contract: When processing is necessary for the performance of a contract with you (e.g., providing our services)
• Legal obligation: When we are required to process data by law (e.g., tax records, fraud prevention)
• Legitimate interests: When we have a legitimate business interest that does not override your rights (e.g., improving our services, security)

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, and safety of Odin Labs, our users, or others

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our services. For detailed information about our use of cookies, please see our Cookie Policy.

7. Your Rights Under GDPR/AVG

Under GDPR and AVG, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we limit the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@odin-labs.ai.

We will respond to your request within 30 days, as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfer to countries deemed to have adequate data protection.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us at: